Modern culture demands instant action, instant results, and instant service. It’s not a matter of impatience but rather an expectation that has been created by society. We have speedy internet service, one-day delivery, and express lines at amusement parks.
In order to meet the expectation of speed and stay competitive in any customer service industry, it’s imperative to design and offer an on-demand service. That’s where eTouchMenu comes in!
At the push of a button, your customers have access to vital information about daily deals, menu choices, and services you offer. eTouchMenu answers questions before they are asked and provides guest options in a visual way. This improves customer feedback and sales.
Unlike a traditional menu, a digital menu is interactive. You can supply your waiters or customer service agents with watches or devices that are linked directly to the customer. For any customer need, your team can offer an immediate response. This eliminates time running back and forth between tables, rooms, or stations to check on patrons. It reduces errors in delivering the correct foods and services. And it keeps the payment process simple.